Privacy Policy

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Welcome to PT. Docking Host Indonesia  ("we," "us," or "our"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services.

  1. Information We Collect

We collect and process various types of personal information, which may include:

  • Contact Information: Name, email address, phone number, and address.

  • Payment Information: Payment card details, billing address, and transaction history.

  • Account Information: Username, password, and account preferences.

  • Technical Information: IP address, browser type, device identifiers, and operating system.

  • Usage Information: Website usage patterns, pages viewed, and interactions with our services.

  1. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To deliver and manage our web hosting services.

  • Communication: To respond to your inquiries, send updates, and provide support.

  • Payment Processing: To process payments and invoices for our services.

  • Personalization: To tailor our services to your preferences and needs.

  • Analytics: To analyze usage trends, improve our website, and enhance user experience.

  • Legal Obligations: To comply with legal requirements and resolve disputes.

  1. Data Sharing

We may share your personal information with:

  • Service Providers: Third-party partners who assist in providing our services.

  • Legal and Regulatory Authorities: To comply with legal obligations and respond to government requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

  1. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request corrections to inaccurate or incomplete data.

  • Erasure: You can request the deletion of your personal information, subject to legal limitations.

  • Restriction: You can request the restriction of processing under certain circumstances.

  • Data Portability: You can request a copy of your data in a machine-readable format.

  • Objection: You can object to certain types of processing, such as direct marketing.

  1. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  1. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and gather usage information. You can manage your cookie preferences through your browser settings.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We recommend reviewing their privacy policies before providing personal information.

  1. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on our website, and the effective date will be updated accordingly.

  1. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at [email protected].

By using our website and services, you consent to the terms of this Privacy Policy.

Effective Date: 17 Agustus 2023
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